MediaStreamz values our customers security and privacy. The information that we request and store will never be passed to any other party unless legally compelled to do so by an appropriate court of law. However we understand that you will require ongoing servicing for your hardware in order to maintain connectivity to non-MediaStreamz supplied services and as such we will provide your details to chosen third parties on the basis that they will then only use the information that we give them for this purpose. By purchasing a MediaStreamz product you are therefore agreeing to allow MediaStreamz to pass on your contact information to these suppliers.
We may use “cookies” to track how people use our Web site. A cookie is a piece of software that a web server can store on the users’ PC and use to identify the user should they visit the web site again. While not all of the information that we collect from site users is personally identifiable, it may be associated with personally identifiable information that users provide us through our web site.
To ensure a fair service is delivered to all our customers and prevent any abuse of our services, we do monitor bandwidth utilisation and record when you connect and disconnect from our service. We also retain our server firewall logs for 14 days, however we do not permit any other form of monitoring whatsoever.
All our payments are processed via 3rd party payment gateways, ie PayPal, we do not hold any credit card details ourselves.